Return Policy

 

We want you to be happy with your purchase so returning your goods is no problem, if you want to return an item the following rules apply,

 

  • fill out and return authorization form included in your shipment
  • the item must be returned within 7 work days after delivery
  • the item must be in perfect condition and with all the labels still attatched
  • returning articles occurs at the customers own expense and risk; we advise you to provide the return shipment with a tracking number, Domi is not responsible for any loss or left of the returned goods.
  • exchanging articles for other articles is not possible, articles should be returned, and the money will be refunded, you can order the new articles in the webshop yourself
  • as soon as the articles are checked and accepted the money will be refunded
  • refunds ( exclusive shipping costs) will be made within 7 days
  • if you should have any questions about the status of your return, please send an email to sleepdomi@gmail.com